User management

Summary

Digital Experience Engine has a simplified user system that allows you to invite other users and admins to your site. There are two available roles (Authenticated user, DXE Manager) and two user statuses (Active or Blocked). All users can update their own information. DXE Managers can create users, assign roles, and update all other users' information. Authenticated users can view content, while DXE Managers can create, edit and delete content.

This article has the following sections:

• Adding users
• Modifying users
• Blocking users
• Bulk operations

Adding users

To add a user to your DXE site:

1. Click People in the menu at the top.
    
2. Click the + Add user button.
    
3. Set the following fields -
   • Username:  (required) The username that the user will enter when logging into Digital Experience Engine
   • Email address: (required) The email address where opt-in notifications or account updates for this user is sent to
   • Password: (required) The password that this user will enter when logging into Digital Experience Engine
     • You will also need to confirm the password in a Confirm password field that appears.
   • Notify user of new account: If checked, will send a Digital Experience Engine welcome email to the email address entered above with help for logging into DXE
   • Status: The status for this user, two possible choices
     • Active: Allows user to log in and use all of their allocated permissions
     • Blocked: Prevents the user from logging in
   • Roles: The role for this user, two possible choices (see table below)

3.  
   • Picture: File upload module to upload the user's profile picture
      
4. When completed, click Create new account.

You will see a confirmation alert at the top of your screen, and the user will appear in the user list. This user can now log into your Digital Experience Engine site and has access to all of their assigned role's permissions.

Modifying users

To modify an existing user:

1. Click People in the top menu.
    
2. Locate the user you would like to modify in the list.
   • You can use the filter fields at the top to narrow down larger lists. There is a text entry to enter a full or partial name or email address, Status selector and Role selector. Enter matching criteria and click Filter to only show users who match your set criteria.
      
3. Click the Edit button next the user you want to edit.
   • Clicking the username will view your site as that user. You will see the site dashboard as that user sees it. If you meant to edit this user instead, click the back button on your browser and select Edit.
      
4. The edit screen looks much like adding a user, with all the same fields (see step 3 in the Adding users section). Change the fields as necessary.
   • You can change a user's password here if they are having difficulty logging in. 
      
5. When finished, click Save.

Blocking users

Blocking a user revokes a user's access to your site, but the user remains in the user list. Access can be reinstated easily by any DXE Manager.

There are two ways to block a user:

• Setting the user's status to Blocked
• Canceling the user's account

For DXE Managers, there is only one difference between these two: canceling allows the option of sending the user an email to confirm their account closure, while changing the user status will not notify the user.

To block a user:

1. Click People in the top menu.
    
2. Locate the user you would like to modify in the list.
    
3. Click the Edit button next the user you want to block.
    
4. Perform one of the two block options:
   
   1. Set the Status field to Blocked, then click Save.
   2. Click Cancel account.
      • If clicking cancel, you can mark an optional checkbox to force a user to confirm their account cancelation via email before proceeding.
         

Bulk operations

In the user list, you can select several users at once to perform the same action to all of them.

To modify multiple users at once:

1. At the People screen, mark the checkbox next to every user you want to modify.
   • A ribbon will appear at the bottom of the screen when you check the first user.
      
2. At the bottom of the screen, click the dropdown arrow and select a bulk operation. Possible actions are:
   • Update URL alias
   • Add the DXE Manager role to the selected user(s)
   • Block the selected user(s)
   • Cancel the selected user account(s)
   • Remove the DXE Manager role from the selected user(s)
   • Unblock the selected user(s)
      
3. With a bulk operation selected, click Apply to selected items.

All of the selected users will receive the change you specified.