Links in text editor: partially fixed

A partial fix for a known issue with adding links using the Link tool in text editor has been implemented — users can now click the "Insert" button to complete adding links normally. However there are two secondary issues yet to be resolved:

Users cannot update the "Displayed text" value on existing links.
Editing both the URL and "Displayed text" simultaneously may generate duplicate links.

Both of these remaining issues are caused by the same third-party dependency, and we will continue to work until full functionality is restored. Click below to see the latest release notes to read about this and other updates.

Release notes

Partial resolution to Link tool issue in text editor implemented - click for details

Support Case Response Issues

We are aware that a small percentage of users who have submitted cases to Support this week are experiencing either a delay in receiving email communications or are not receiving email responses at all from the WebMD Ignite Support team. This is due to a technical issue on our end that we are actively addressing. We expect a fix to be released as soon as possible. Please check back here for updates, and thank you for your patience.

Support Case Response Issues

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