In this release: AI Content Guidelines | Accessibility | Fixes

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Note: The updates described in these notes are scheduled to be available to all clients by end of day Thursday, November 5, 2026.

Teach the AI your brand voice, once

Stop pasting the same brand rules into every AI prompt. Set them one time, and every page your editors generate with AI follows them.

What it is

AI Content Guidelines is a new AI configuration that lets site managers set organization-wide content rules, such as brand voice, approved terminology, punctuation, and formatting, in one central place. Once published, those rules automatically apply to page body content generated by AI.

AI Content Guidelines

How it works

  • To get started: Go to Configuration > AI > AI Content Guidelines, click Add guidelines (or edit an existing draft), set the scope by choosing content types to apply the guidelines to, and change the status to Published.
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Configured guidelines are currently saved as a “Draft” and must be published before they can be used. 

Publishing content guidelines

  • Centralized rules: Define standing rules for voice, terminology, punctuation, and formatting under the new Content Guidelines tab.

    Setting content guidelines for AI

  • Targeted application: Apply guidelines globally, or limit them to specific content types, languages, or topic tags.
  • Automated prompts: Published rules are added to every page body generation request, working alongside the editor’s own prompt.
    Audit logging: Check the Logs tab anytime to see exactly which guidelines were sent to the AI for any generation.
  • For editors: When content creators use Generate with AI on a page, active guidelines automatically guide the output.
  • Permissions: Only DXE Managers and admins are able to edit AI Content guidelines, other roles have active guidelines applied to anything they generate but cannot create or edit guidelines.

Why it matters

Consistent brand voice no longer depends on every editor remembering every rule. Your organization’s standards are applied automatically, so AI-generated content is on-brand from the first draft, with less rework and less time spent writing prompts.

Accessibility upgrades across your site: Easier for everyone to navigate

Every visitor should be able to find care, no matter how they browse. This release makes key parts of your site work better with screen readers and keyboards.

What it is

A set of accessibility improvements across navigation, search, galleries, and events, so visitors who use assistive technology or navigate without a mouse can use your site with confidence. Each update is built to WAI-ARIA and WCAG standards.

How it works

  • Full keyboard access: Tabs, the header search scope switcher (Everything / Providers / Locations), search results filters (relating to WCAG 4.1.2), and the Events date filter now support keyboard navigation, including arrow keys, Home, and End where they apply (related to WCAG 2.1.1 and 2.1.3).

    Search scope switcher keyboard accessibility

  • Tabs announced correctly: The Tabs component, search scope switcher, and search results filters now announce as tabs, with their name and selected state, instead of being misidentified as radio buttons.

    Tabs announced correctly

  • Image gallery lightbox: Focus stays inside the open lightbox and returns to the original thumbnail when it closes. Thumbnails are labeled buttons, and screen readers announce progress (“Image X of Y”). This maintains compliance to WCAG 2.4.3.

    Image gallery lightbox accessibility update

  • Clearer labels and names: 
    • Drilldown menu toggles name the submenu they open (relating to WCAG 4.1.2).

      Drilldown menu labels and names

    • The “Search by keyword” field announces its visible label in Post search (related to WCAG 1.3.1 and 4.1.2).

      Search by keyword field announced

    • The footer logo and homepage link describe the brand and destination (related to WCAG 1.1.1).

      Footer logo describe the brand and destination

  • Better page structure: Header search suggestion categories (Conditions, Procedures, and more) are now real headings, and Listing Grid call-to-action links, such as “Request an Appointment,” resolve to consistent, working destinations (relating to WCAG 1.3.1).

    Listing grid CTA link

  • Events search date filters: The legacy date picker was replaced with native browser date inputs, so users can type dates or open the calendar from the keyboard. Filter chips now display correctly in the local time zone, and “Clear all filters” works on sites with a single active date field (related to WCAG 2.1.1 and 2.1.3).

    Events search date filter

Why it matters

Accessible sites reach more patients and caregivers, including people who rely on screen readers or keyboards. These updates help your site meet accessibility standards while keeping the look and behavior your other visitors already know.

Fixed banner

  • Account deletion no longer throws an error: Canceling or deleting a user account was sometimes triggering a website error (HTTP 500) when a required background database table was missing.The system now detects the missing table and creates it automatically. Account cancellation and deletion now complete as expected across all sites.

 

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