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Provider Search: Sort tiers

Get complete control over the sort order in DXE Provider Search and prioritize certain Provider features to appear first!

What it is

Sort tiers allow you to group and order search results based on specific criteria and display them in a preferred order.

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Note: Currently, sort tiers can only be added to your site by our web implementation team. Please reach out to your Account Manager if you would like to implement sort tiers. We’re happy to help!

 

Each tier is defined by one or more rules, and each rule is based on a field in the DXE Provider records. Once the tiers are established, the tiers can be set to display in any order you like.

Providers that meet the rule for the first tier will be displayed first in search results. Providers that don’t meet the rule for the first tier, but do meet the rule for the second tier will be displayed next. And so on, until the remaining Providers are displayed last.

Diagram showing how Provider sort tiers sort Provider cards in search results. The diagram uses a light blue color to signify the first tier and a light yellow color to signify a second tier. In the diagram, the blue Provider cards are shown at the top, the yellow cards are shown next, and the remaining cards are shown after that.

The sort tier priority will still be enforced if a user applies a search filter to their results.

Diagram showing how Provider sort tiers sort Provider cards in search results. The diagram uses a light blue color to signify the first tier and a light yellow color to signify a second tier. The diagram shows a full list of cards on the left, with blue cards on top, yellow cards next, and remaining cards at the bottom. On the right, the diagram shows that same list filtered. There are fewer blue, yellow, and remaining cards, but they are listed in the same order.

Why it matters

Sort tiers allow you to display Providers  with certain capabilities or features first, while your visitors can still search and filter for their needs. A few use case examples:

  • Show Providers with a specific affiliation before all other Providers.
  • Show Providers that are accepting new patients with  a specialty of “Primary Care” above all others. Then show Providers who offer virtual care, followed by all other Providers.

In short, sort tiers give you more customizability around which Providers display first when a visitor is searching for Providers!

Services: New “Show in Services page” option